MAKING A COMPLAINT
AGAINST A POLICE OFFICER

On 1 September 2017, the Office of the Police Ombudsman closed.
From 4 September, the assessment and investigation of all complaints and reports about police will be subject to oversight by the Office for Public Integrity (OPI), unless the complaint or report is under investigation by the ICAC.

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WHAT CAN I MAKE A COMPLAINT ABOUT?

You can make a complaint about any conduct of a police officer that you consider to be criminal or a breach of professional standards.

WHO CAN I COMPLAIN TO?

You can make a complaint to the OPI or to South Australia Police (SAPOL).

HOW CAN I MAKE A COMPLAINT?

To the OPI

  • Complete the online form
  • Complete the hard copy complaint form and mail it free of charge to
    The Office for Public Integrity
    Reply Paid 85033
    Adelaide SA 5001
  • Call 8207 1777 or 1300 782 489 (country callers)
  • Email admin@opi.sa.gov.au
  • Visit Level 1, 55 Currie Street, Adelaide (by appointment only)

To SAPOL

WHAT WILL HAPPEN TO MY COMPLAINT?

The OPI will refer your complaint about police to the Internal Investigations Section (IIS) of SAPOL, unless it refers your matter to the ICAC.

The IIS will assess your complaint to determine the most appropriate action. If the OPI disagrees with the assessment made by the IIS, the OPI can reassess your complaint and the IIS will proceed according to that assessment.

If the IIS assesses your complaint as raising a potential issue of corruption, it will refer it to the OPI, who will bring it to the attention of the ICAC.

Your complaint might be dealt with by way of investigation, management resolution or it might be decided that no further action will be taken. You will be informed about how your complaint will be dealt with.

DOWNLOADS & RESOURCES

For more information about the new scheme governing the way complaints about SAPOL officers are managed, download our resources or read the relevant legislation

Fact Sheet
Brochure

LEGISLATION

Police Complaints and Discipline Act 2016
Independent Commissioner Against Corruption Act

Visit the ICAC Website

CALL THE OPI ON 8207 1777